Pleae find below our delivery rates for orders in the United Kingdom.
All orders received before 15:00 (UK time) on a working day are dispatched on the same day, with the exception of some large orders that booked in for courier collection on the next working day.
Orders received after 15:00 (UK time) will, for the purposes of dispatch and delivery, be treated as having been placed the following day.
Not all orders have tracking available. If you have an account you can login to see the available tracking information. Alternatively you can email us with your order number/name and we will be more than happy to provide you with all the information that we can.
Your order may require a signature upon delivery, if a signature cannot be obtained, the carrier may ask a neighbour to sign and take delivery for you. Deliveries that require a signature will not normally be left if a signature cannot be obtained.
If the carrier leaves the delivery with a neighbour or your local collection office then a card should be put through your door stating so.
You may, when placing your order, specify a different delivery address than your billing address if that is more convenient for you.